Process mining is the combination of Data mining and Business process management. It works with log files. Every log file must have:
- Case ID (order ID)
- Activity (purchased, Request, rejected, …)
- Time stamp
| Process mining | Internet of events |
| Big data | Internet of contents (google, Wikipedia) |
| Social media | Internet of people |
| Cloud | Internet of things |
| Mobility | Internet of places |
Big data issue:
- Volume (data size)
- Velocity (speed of change)
- Variety (different forms of sources)
- Veracity (uncertainty of data)
Data science questions:
- What happened
- Why did it happen
- What will happen
- What is the best that can happen?
Process mining questions:
- What is the process that people really follow?
- What are the bottlenecks in the process?
- Where do people deviate from the expected?